Contacting Customer Service

View Your Bill Online

https://csbwv.smartpayworks.com/

Please use one of the methods below to contact the Charleston Sanitary Board's Customer Service Department:

Phone

Call Customer Service at 304-348-8136.
Monday - Friday, 8:00 a.m. to 4:45 p.m.

Email

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Office

Visit our business office at:

208 26th Street W
Charleston, WV 25387

Monday - Friday, 8:00 a.m. to 4:45 p.m.

CSB Holiday Schedules

Google Maps Location of CSB business office: