Contacting Customer Service

Please use one of the methods below to contact the Charleston Sanitary Board's Customer Service Department:

Call Customer Service at 304-348-8136.
Monday - Friday, 8:00 a.m. to 4:45 p.m.

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Visit our business office at:

208 26th Street W
Charleston, WV 25387

Monday - Friday, 8:00 a.m. to 4:45 p.m.

Google Maps Location of CSB business office: