Pay by Phone
The Charleston Sanitary Board is offering a convenient payment option. You can now pay your municipal fee bill by phone. You must pay your bill in full and there is a $4.95 convenience fee.
Please call 877-358-6792 to use this payment option.
Charleston Sanitary Board
Charleston, WV 25387
304-348-8136 Customer Service
304-348-6876 Sewer Emergencies
The Charleston Sanitary Board (CSB) is a municipal sewer utility serving Charleston and adjacent areas of Kanawha County, WV. The CSB operates a wastewater collection system and treatment plant that provides service for approximately 23,000 customers. The CSB owns, maintains, and operates approximately 300 miles of sewage collection lines, 84 pumping stations, 5,408 manholes and a treatment plant with a sustained treatment rate capacity of 14 million gallons per day.