Dear Customer/Citizen,


The Sanitary Board of the City of Charleston, West Virginia (CSB) has awarded a construction contract to Tribute Contracting & Consulting to install the sanitary sewer improvements within the Woodward Branch sanitary sewer service area. This is a mandatory project in CSB’s Combined Sewer Overflow Long Term Control Plan (LTCP) and was approved by the West Virginia Department of Environmental Protection (WVDEP). The project will improve the integrity of the sanitary sewers in your service area. This project does not address storm water issues. Construction will commence fall 2021 and will continue until the fall of 2022.


As with all heavy construction work, there will be public inconveniences (including, among others: traffic controls, reduced travel speeds, delays, detours, mud, dust, stock piled dirt and supplies), but the project team will endeavor to minimize them. Your patience through inconveniences and awareness of the traffic controls and work zones will be greatly appreciated.


Please visit the CSB website,, for periodic project updates such as road closures, schedules, and other pertinent information.


If you are not able to access or acquire the information you are seeking related to the project from CSB’s website, or have a concern or complaint, please contact CSB Project Engineer, Zach Thompson, P.E., at 1-304-348-1084, x-267.  If you cannot reach Zach, contact CSB Engineering Manager, Jenelle Armstrong, P.E., PMP, at 1-304-348-1084, x-222.  Both can be reached M-F, 8am to 4pm.  If neither Zach nor Jenelle can be reached, you may contact CSB’s engineering design firm, Burgess and Niple, Inc., regarding non-emergency issues at 1-304-465-8541, M-F 8am to 4pm. If you have a non-emergency call after hours, please leave a message with Zach or Jenelle, and it will be addressed the next business day.  If you have an emergency after hours call, please contact CSB after hours line at 1-304-348-6876.



Very truly yours,




Woodward Branch Phase 2 Sewer Project Map

Charleston Sanitary Board
208 26th Street W

Charleston, WV 25387

304-348-1084 Administration

304-348-8136 Customer Service

304-348-6876 Sewer Emergencies