Your sewer charges are based upon the water usage in your home. Therefore, to prevent unnecessarily high sewer charges, you can take preventative measures in your home, such as those listed below, to reduce the chance of having water related issues, such as leaks or flooding.

  • Check around and under appliances, such as the dishwasher and refrigerator, for signs of leaking water.
  • Replace washing machine hoses every three to five years to prevent them from leaking.
  • Check water heaters for rust, which may signal a problem. Make sure your water heater has a pan and drain under it. Most water heaters last eight to 12 years, so if yours is that age, you should get it checked to make sure it is functioning properly.
  • Check sink, ice machine, and dishwasher water lines for leaks and other damage or deterioration.
  • Consider buying an automatic water valve shut-off device, to use in case of emergency.
  • Remove garden hoses and turn off the water to exterior taps in the winter. If there is no exterior cut-off valve, insulate the tap.









Charleston Sanitary Board
208 26th Street W

Charleston, WV 25387

304-348-1084 Administration

304-348-8136 Customer Service

304-348-6876 Sewer Emergencies